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Please read these terms carefully before using our eSIM services
By accessing and using KosovaConnect eSIM services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
KosovaConnect provides eSIM (embedded SIM) services that allow users to connect to mobile networks without the need for a physical SIM card. Our services include:
To use our services, you must:
You are responsible for all activities that occur under your account and for maintaining the confidentiality of your account information.
Payment terms and conditions:
We accept major credit cards, PayPal, and other payment methods as indicated during checkout. All transactions are processed securely using industry-standard encryption.
When using our services, you agree to:
We reserve the right to suspend or terminate service for violations of these terms or excessive usage that impacts network performance.
We are committed to protecting your privacy and personal data. Our privacy practices are detailed in our Privacy Policy, which forms part of these terms. Key points include:
While we strive to provide reliable service, we cannot guarantee 100% uptime or coverage. Service availability depends on:
We are not liable for service interruptions beyond our reasonable control, including but not limited to natural disasters, government actions, or third-party network issues.
To the maximum extent permitted by law, KosovaConnect shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim.
Either party may terminate this agreement:
Upon termination, your access to the service will cease, and any unused credits may be forfeited unless otherwise specified.
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. We will notify users of significant changes via:
Continued use of our services after changes constitutes acceptance of the modified terms.
If you have any questions about these Terms of Service, please contact us:
